Effective Date: 20th November 2024
Last Updated: 20th November 2024

At Code Crafters, we are dedicated to customer satisfaction. This Refund Policy explains our terms regarding refunds:

1. Eligibility for Refunds

• Refunds apply to unused subscription periods for SaaS products, excluding any setup or customization fees.
• Refund requests must be submitted within 14 days of the payment date.

2. Refund Process

• Approved refunds will be issued to the original payment method.
• The processing time may vary based on your financial institution.

3. Non-Refundable Services

Custom software development, consultancy services, and any one-time fees are non-refundable.

4. Initiating a Refund

To request a refund, email us at: hello@codecrafters.bar with the following details:

• Name and contact information.
• Transaction ID and reason for the request.